At Tag Bricks, we are committed to ensuring your LEGO® products, minifigures, custom parts, and sets arrive safely and on time. This Shipping Policy explains how we handle processing, packaging, delivery, and related matters. By placing an order with Tag Bricks, you agree to the terms outlined in this policy.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. During high-demand periods or promotional sales, processing times may be slightly longer. You will receive a confirmation email once your order has been processed and is ready for shipment.
Shipping Methods and Delivery Times
We offer various shipping methods depending on your location and the size of your order. Estimated delivery times may vary based on your chosen shipping option, local postal services, and customs procedures for international orders. While we strive to provide accurate delivery estimates, actual delivery times may be affected by unforeseen delays beyond our control.
Domestic Shipping
For orders within our primary shipping region, standard shipping typically takes 3–7 business days. Expedited shipping options are available at checkout for faster delivery.
International Shipping
Tag Bricks ships internationally to select countries. International shipping times can vary widely depending on customs clearance, local postal services, and other factors. Customers are responsible for any import duties, taxes, or customs fees that may apply in their country.
Packaging and Handling
We take great care in packaging your items to ensure they arrive in excellent condition. Orders are securely packaged using protective materials suitable for the size and fragility of the contents. Custom or fragile items may receive additional packaging to prevent damage during transit.
Shipping Charges
Shipping fees are calculated at checkout based on the weight, size, and destination of your order. Any promotional offers for free or discounted shipping will be clearly indicated on the website.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking information to monitor your shipment until it reaches your destination. Please note that tracking updates may take 24–48 hours to appear after the shipment has been processed.
Lost or Damaged Shipments
Tag Bricks is not responsible for delays, lost packages, or damage caused by shipping carriers once the order has left our facility. If your package arrives damaged or goes missing, please reach out immediately via Contact Us, and we will work with the carrier to resolve the issue.
Address Accuracy
Please ensure that the shipping address provided at checkout is accurate and complete. Tag Bricks is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Changes to This Policy
Tag Bricks reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on the website. We encourage you to review this page periodically to stay informed about our shipping practices.
For any questions or concerns regarding shipping, delivery times, or package issues, please reach out via Contact Us.